All posts tagged basket

How to create metaphors that enhance user experience

I’m working on content for an estate agent (that’s a realtor in the US). On their old site they have one of the worst metaphors that I’ve seen on a serious commercial web site. They have a basket.

That you can put houses in.

Think about that for a moment. As you browse through the site, looking for homes that fit your criteria, you can add ones that you like to a basket. Once they are in there, you click ‘View basket’ to see a list of homes you’ve chosen. There they are, snuggled at the bottom of the basket, waiting for you to – ‘click the register button to post off your details to the agent’. Whatever that means.